• Our Guarantee & 100% Satisfaction
• Security Policy
• Privacy Policy
• Return Policy
• Back Order Policy
• Searching for Products
• Product Request
• Special Pricing
• Wish List
• Gift Certificates
• Disclaimers

MacPherson Arts & Crafts guarantees that if you are not completely satisfied with the quality of the merchandise you receive, you are entitled to a full replacement or refund. Please contact us within 15 days so that we can arrange an exchange, refund or credit.

The shopping cart used in MacPherson Arts & Crafts on-line store, hosted by Quiltropolis, is protected with Secure Sockets Layer (SSL) which is the standard for encrypted commercial transactions throughout the Internet. Your information is encrypted so that it cannot be read as it travels through the Internet To confirm data is encrypted, you can see that the URL begins with :https (instead of :http) and the security icon shows a closed padlock on your screen. If you have any questions, please contact us.

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web-site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

MacPherson Arts & Crafts, 91 Queen St E,  Box 1810, St Marys, ON Canada N4X 1C2  

E-mail: info@macphersoncrafts.com

Phone 1-800-238-6663 (toll free service within North America) or

Local 1-519-284-1741

Fax 1-284-4060
We reserve the right to make changes to this policy. Any changes to this policy will be posted

Return Policy

We hope you are satisfied with the products you purchase from MacPherson Arts & Crafts. Please do not return goods without authorization. Authorized returns must be in a clean, unused, resalable condition. Credit will be issued at original invoice price, less a charge for transportation. Special order or custom made products are not returnable.

Back Order Policy

Please re-order out of stock items, as we do not process back orders.

Use the following search bar to find products within our site:

Product Request

Please contact us if we do not have a product that you are looking for, and we will let you know if a) we have it available in stock or b) we can special order it for you.

Special Pricing

Special pricing is available for specific items for teachers or bulk orders.

Our on-line store offers the ability to create a 'wish list' that you may want to save for yourself or email to someone as a 'hint' for a special occasion or special someone.

Gift Certificates from MacPherson Arts & Crafts are an ideal gift for any occasion.

Disclaimers

Disclaimer
We recommend that you test products prior to using them on a project. The product information provided in the MacPherson Arts & Crafts web site is providing a basis for understanding the potential uses of the products. We cannot be sure the products will be right for you due to the numerous variables in methods, materials and conditions of producing art. We provide no warranty, and we will not be liable for any damages (indirect, consequential, or otherwise) that may occur as a result of a product application.

Health & Safety
Ensure you read the labels carefully as some products products may present a potential risk.

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