• How to Find a Product
• How to Create an Account
• How to Use Express Checkout
• How to Use Shopping Cart
• How to Complete Order
• How to View Past Orders
• How to Create Wish List

You can find a product by using the Select Store Department drop down to browse directly to the department or you can type in the keywords into the Search box located in the upper right-hand corner of the site, followed by clicking the Search button. (I would give a specific example of trying to locate a brush or other popular item that will always be on the site.)

There are two ways to create an account. When checking out, you will have the option to Create a New Account. [This varies depending on the setting used under Store Settings, Store Management for the Pipeline. Currently your store is set to Express, which allows for this option.] You may also create an account at any time, regardless of whether you place an order at that time, by clicking on the "my account" link found in the upper right-hand corner of the site, followed by using the link which notes "If you haven't registered yet, please Continue Here."

All required fields are noted with an asterisk. Please note that it is possible for the user name of your choice to have already been taken. In this event, the store will display a message denoting that the user name in question has been taken and an alternate choice will need to be made.

When you click on Check Out, the store will ask you to provide your user name and password if you have previously registered with us. [This varies depending on the setting used under Store Settings, Store Management for the Pipeline. Currently your store is set to Express, which allows for this option.] If you have forgotten your user name and/or password, use the "Forgotten your password?" link to have it emailed to you.

How to Use Express Checkout

If you do not wish to register with us, you may use the express checkout. After clicking the check out link located in the upper right-hand side of the site, click the "Go Directly to Check Out" link to use the Express Checkout.

To add an item to your cart, specify the quantity of the item you would like to order if it is different from the default, and click the Order button.

[To access your cart, click the View Cart link located on the upper right-hand side of the site.] To remove items from your shopping cart, check the Remove box to the right of each item name in your basket that you would like to remove. Click Update Cart to remove the selected items.

To view an item in your shopping cart, click on the Name of the product.

How to Complete Order

You may click the Check Out link [located ...] at any time to place your order. Alternatively, to complete an order while viewing your basket contents, you may click the Check Out button. If you have previously registered with us, fill in your User Name and Password, followed by clicking the Login button. If not, you may register with us by using the "Create a New Account" link. [List the advantages of registering, such as being able to check order status, not required to fill out address every time, etc.] If you would prefer not to register with us, use the "Go Directly to Check Out" to use the Express Checkout.

If you are using the Express Checkout, you will need to complete the billing and shipping address information and click Continue.

On the shipping and payment method screen, please review your billing and shipping information, select the desired shipping method, and the method of payment you would like to use. Click Continue.

On the payment screen, please review your invoice preview to ensure everything looks correct. If you have chosen to pay by credit card, you will also need to complete the card information. Click Place Order to place your order with us.

How to View Past Orders

Viewing past orders is only available for customers who have registered and used their registration information during check out. Use the "my account" link to login to your account. On the following screen, use the "View my past orders" link to view the status of your orders.

How to Create Wish List

Select the items you want into your shopping cart. Then select Save Cart "Wish List" and enter your email address and the email address of the person you want to send your 'hint' (wish list) to along with a message. The contents of your cart will be saved with an ID number that will then be emailed to both of you. Your (or your friend) will be able to retrieve the contents of the wish list by returning to the site and clicking on 'check out'. Just insert the wish list ID from your email and the contents of the cart will reappear like magic!